HomeKosher - FAQs
DO YOU SHIP OVERSEAS?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contains your tracking information, but sometimes due to free shipping tracking is not available.
HOW LONG WILL IT TAKE TO GET MY ORDER?
It depends on where you are and kind of shipping carrier chosen. Orders processed here will take 5-7 business days to arrive with fast EMS service. Air postal service takes around 2-3 weeks. Delivery details will be provided in your confirmation email.
CAN I RETURN MY PRODUCT?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
WHAT ABOUT CUSTOMS?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.